Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery. Please note that we are changing our repeat ordering system and from 1 June you will need to be registered for our online services in order to be able to access repeat prescriptions. However, the system also allows for on-line appointment booking. Please see the home page of our website for a registration form and bring it to us with photo-id (eg passport).